If you're looking for my resume, go here.

This is a list of the things I'm proud of from my work experience. Deep dives into my learnings, analyses of problem spaces I've worked within, and mistakes I've made along the way are here.

Relevant write-ups:

  1. A user manual for Hadar Dor

  2. Essays on product management and startups

  3. How I think about my career

Where I add the most value

  1. Product strategy

    • Achieving clarity on mission statement and user problems you're solving

    • Bringing structure and user-centricity into decision making

    • Developing OKRs and a product roadmap that solves real peoples' problems

  2. Growth strategy

    • I've directly led new user onboarding and experience​ initiatives at Lyft and Postmates

    • I've worked closely with peers driving acquisition, early lifecycle, engagement, and referrals, and know how all of these tie into a cohesive growth plan

  3. Marketplaces

    • Best from Lyft and Postmates to ensure a healthy marketplace

    • How to think through idiosyncrasies of marketplace products

  4. Regulatory compliance; public policy; trust and safety

    • I founded Lyft's product team focused on tech ethics and regulatory matters; every tech company should have a team like this​

    • I'm now a product leader on Facebook's Integrity team

  5. High-functioning teams

    1. Weekly ​tech team rituals; best tools and systems to maximize output and team satisfaction

  6. Product interviewing

    • Hiring strategy, org design, and vetting candidates for key roles

Key accomplishments and impact

Facebook

  1. Reduced harmful behaviors on Facebook and Instagram by 50% (billions of mitigated harmful impressions per month) related to Civic (primarily elections) and Health (primarily COVID-19). Most of this impact was accomplished prior to the USA 2020 election.}

  2. Identifying novel harmful behaviors on the platform, driving alignment across myriad cross-functional stakeholders to define community policies disallowing that harm, and building new products to prevent those harmful behaviors

  3. Directly supporting two teams spanning 60 people across engineering, science, and operations. Also serving as a senior leader across the broader “Inauthentic Behavior” group including several additional teams

Lyft

  1. $1 billion of financial impact across Driver onboarding and compliance risk reduction

  2. Founded new product and engineering effort focused on launching new Ridesharing modes

  3. Founded new product and engineering team focused on regulatory compliance and proactive government collaboration

  4. Revamped product strategy for Cancels Experience and Policy

  5. First ever international launch (Toronto)

  6. Massive safety improvements through background check reform

  7. Launched technical compliance platform; all rides pass this service to ensure legal eligibility

  8. Mentoring junior PMs and teammates across all functions

  9. Helped start Lyft's APM program and overhaul Lyft's PM interview process (I built the question writing and interview grading frameworks)

  10. Core committee member for cross-org social impact product strategy

Postmates

  1. Grew Fleet 3x by optimizing signup flow, improving referrals, and launching a scooter rental pilot

  2. Improved Fleet retention by 20% by launching revamped online delivery flow and batched deliveries (like Uber Pool for deliveries) to improve earnings per hour

  3. Launched two new verticals: groceries and alcohol. These were the first two new areas Postmates delivered in other than food

  4. Implemented end-to-end instrumentation of Fleet apps/web signup (none when I joined); catalyzed experimentation culture in team

Kiva.org

  1. Volunteered pro bono for a couple of months; learned a ton about non-profits and microfinance

  2. Worked with Harvard Behavioral Insights Group to run a field experiment on nudging Lenders' behavior to give more loans

  3. Kicked off experimentation framework for Lenders product area

Quixey

  1. I know the pain of working on a startup from the beginning until an unsuccessful end  :)

  2. Joined as employee #10. Helped grow the company to 350 employees

  3. Started as Chief of Staff to the CEO when we raised our series A. Helped raise the next $130M over several years

  4. First Product Manager. Spent time on core search UI, ads, and ultimately Product Lead of the Consumer division

  5. Someday I'll write more about why Quixey failed. TL;DR: real macro problem worth solving, but strategy was too broad before establishing product-market fit and we ran into technical hurdles that required more developer buy-in than we had earned market pull for

© 2020 by Hadar Dor

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